Enhancing The Role of Client Service

An Interactive Program that Stimulates Creativity in Client Service

Too much work. Not enough resources. Fewer qualified people to do the work. Less money and time to do the work. These are just a few of the stresses for today’s businesses. And all of these stresses can result in poor customer service.

Our program, “Enhancing the Role of Client Service,” brings your focus back to the client. Our clients have found that their client service improves dramatically after attending this program. Other benefits include:

  • Improvement in productivity
  • Increased employee satisfaction
  • Higher retention rate of employees
  • Development of leadership
  • An increase in demand for your products and services

You can’t afford to let client service suffer in any economic landscape. Informed consumers are increasingly searching out new and better options. Call Common Boundaries today and stay ahead of the competition.

What Our Clients Have to Say About Our Programs

“I just wanted to let you know one more time what a wonderful job you did yesterday. We debriefed today and everyone was very impressed with the program. There seems to be consensus, however, that the work we did was the tip of the iceberg. Everyone would like to have you come back to take things a step further. Specific requests include some role playing with each other, information on how strengths overdone become weaknesses and maybe even group counseling!”

—Laura Hansen, Coalition to End Homelessness

“Our employees came away with new ideas, excited about work and enthusiastic about the road ahead.”

—Terry Henry-Hayden, Procter and Gamble, Manager

“Empowering! Educational! Exceptional! These are just a few descriptors participants used to describe Common Boundaries’ program at our conference.”

—Stanley J. Gajda Jr., University of North Carolina, Office of Student Affairs

“Increased employee satisfaction and retention, leadership capacity, interpersonal flexibility and ‘heart at work’ . . . and the greatest benefit has been the increased satisfaction of our clients. Even they have noticed that our group is behaving differently and making a much greater contribution and impact toward realizing desired business results.”

—Drew Harvey, Wachovia, Solutions Consulting Group